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Student IT Support

Student IT Support

IT Support for Students

At Churchill Institution, we understand that reliable technology and support are crucial to your academic success. Our dedicated IT Support team is here to ensure that all your technical needs are met swiftly and efficiently. Whether you are on campus or studying remotely, we provide comprehensive assistance to help you navigate and resolve any IT-related challenges.

Services We Offer

1. 24/7 Technical Assistance

Our IT Support team is available around the clock to assist you with any technical issues you might encounter. Whether it's a problem with your device, software installation, or connectivity issues, we're here to help.

2. On-Campus Support Centers

Visit our on-campus IT support centers for face-to-face assistance. Our friendly and knowledgeable staff can help you with hardware troubleshooting, software updates, and network connectivity issues.

3. Remote Support

Studying from home? No problem! Our remote support services include phone, email, and live chat options to ensure you receive timely help no matter where you are.

4. Online Resources

Access a wealth of online resources including FAQs, how-to guides, and troubleshooting tips on our IT support portal. These resources are designed to help you resolve common issues quickly and independently.

5. Software Access

As a student, you have access to various essential software tools and applications like Office365 at no additional cost. Our IT support team can guide you through the installation and setup processes to ensure you have everything you need for your coursework.

6. Cybersecurity Awareness

Your online safety is our priority. We provide training and resources to help you recognize and protect against cyber threats. Stay informed about the latest security practices to keep your personal and academic information secure.

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Churchill Institute of Higher Education

+61 (02) 8856 2997info@churchill.nsw.edu.au

Level 1, 16-18 Wentworth Street Parramatta NSW 2150

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CIHE acknowledges Aboriginal and Torres Strait Islander people as the Traditional Custodians of the land and acknowledges and pays respect to their elders, past and present

Churchill Institute of Higher Education

CRICOS Provider Code 04082E

TEQSA Provider Number PRV14305

ABN 91 612 507 141


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